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MARK RICHARD

Free Accessories Only available for cue set orders during our holiday

Free Accessories Only available for cue set orders during our holiday

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£0.00 GBP
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PLEASE NOTE -- Only available for cue set(cue come with case) buyers who place an order during our holiday From Jan 27th to Feb 4th. We can not ship the Accessories only.

The Accessories will come with your cue set order once you add the kit to your cart.

We are on holiday and out of the office. From Jan 27th to Feb 4th. 

Thank you for placing an order during our holiday. The order will be dispatched on February 5th. Your order will come with FREE Accessories Kit A or B.

Accessories Kit A: 5 in 1 Cue Tip Tool, Magnetic chalk clip and the base comes with V10 Taom Chalk, butt protector. Valued £30. Only 9 kits in stock.
Accessories Kit B: Bowtie Cue Tip Tool, Chalk&Chalk holder, butt protector. Valued £20. Only 30 kits in stock.

Normally, We send the FREE Kit randomly if you haven't add the Kit to your cart. If you have preference, Please add it in to your cart.

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MARK RICHARD cues Authorized Stores

  • United Kingdom

    greenbaize.com
    snooker4u.com
    pwcues.co.uk
    AS Pro Sports
    Longton Snooker and Pool

    chase-cue-sports

  • Ireland

    Darren Flaherty

    neil gilroy

  • Australia

    Pot Black Family Pool and Snooker Centre North Perth
    Southport Snooker & Billiards Club Inc
Authorized Stores Address

Frequently Asked Questions

8.5mm or 9.5mm. Which tip size should I choose?

8.5mm are best for English pool while 9.5mm are best for Snooker.

Does the price include VAT?

YES. price include VAT. You no need to pay any VAT or customs duties.

What's the return policy?

If you are not satisfied with our product, you may return it within 30 days from the date of purchase to receive a refund or exchange for the same item. 
Please ensure that the product is unused and in its original packaging. Once your return has been received and has passed inspection, we will issue the credit to the original payment method or exchange items.
Return shipping costs will be at the purchaser’s expense, only the UK accepts returns.

How many days delivery takes?

The regular delivery time ranges from 5 to 9 business days. Items ship from China. the product is shipped via air couriers.

Are you a drop shipping company?

No, we’re not. Everything you see on our site is in stock at our warehouse and shipped directly by us. This means faster delivery, better quality control, and real support from our own team.
We handpick and check every item before it goes out, so you always know exactly what you're getting and where it’s coming from.

Do you shape well and pre-scuffed the tip before dispatching?

Of course! The tip will be shaped well and pre-scuffed, you can use it as soon as you get it.  If you want to upgrade the tip into ELK master or Century Pro. We are glad to help you.

What's Hi-tech Wood?

Its a manmade stable timber created using resins and dyes combined with muti-layers of wood pieces. Normally 100-layers on the butt and approx 15-layers on splicing. There is almost no chance of timber cracking.

What's the difference between Hi-tech Wood and ebony on butt?

Hi-tech Wood is manmade while ebony is a natural wood. Ebony is more beautiful for its natural texture and interesting grain. Ebony has a higher rate of cracking than Hi-tech Wood.
The cost of Hi-tech Wood is approx 20% of ebony. The stability of Hi-tech Wood is higher than ebony.
According to cost and stability, Hi-tech Wood is the best solution for handmade cues priced below £200.

How do I choose the weight and balance?

We have over 1000pcs cues in stock. Please state weight and balance preference during checkout if you need. We will choose the cue specific close to your requirement.

How do I contact your company if my question isn't answersed here?

Please chat with us on the page or email us via Support@markrichardcues.com

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